Business Office professionals carry out everyday clerical and organizational tasks. They are among an organization’s most important employees, keeping everything running smoothly behind the scenes.
Start your career in office administration today.
Become A Qualified Business Office Professional
Academy of Learning’s Business Office Skills diploma program provides a strong knowledge of business concepts and office procedures that open the door to career opportunities in virtually any office environment. You will strengthen your skills in business-related software programs and basic bookkeeping and accounting principles.
Our curriculum provides skill-building and practical training through relevant core courses, delivered through our innovative Integrated Learning System™ (ILS).

AOLCC’s Integrated Learning System™
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:
- You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
- You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence
Career Opportunities
Career opportunities are almost unlimited. Efficient and responsible Business Office Skills personnel are an integral and invaluable part of today’s office environment.
Economic Outlook
The economic outlook for general office support workers in Ontario will continue to grow at a steady pace in the next decade. With over 70% of expected job openings related to replacing retired workers, the opportunity to work your way up to intermediate and supervisory positions is very strong.
PROGRAM OUTLINE
Keyboarding
Minimum 25 words per minute (WPM)
Operating Systems
Basic level of proficiency in a Windows operating system
Word Processing
Advanced level of proficiency in Microsoft Word
Spreadsheets
Intermediate level of proficiency in Microsoft Excel
Database Management
Basic level of proficiency in Microsoft Access
Graphics/Presentation
Basic level of proficiency in Microsoft PowerPoint
Office Skills
Office Procedures Level 1 and Level 2, basic level of proficiency in Microsoft Outlook, Internet Fundamentals, Personal Computer Fundamentals for End Users, and Basic Bookkeeping Level 1
Business Skills
Customer Service, Business Math, Business Correspondence Level 1 and Level 2, and Grammar Essentials for Business Writing
Job Readiness/Employability Skills
Job Search and Résumé Writing