April 13, 2022
Community Service Workers are the main point of contact for individuals who are in need of continuous help and assistance. They work closely with various social groups, and their main goal is to provide the utmost support and care to the person or a group of people with physical and/or mental disabilities or restrictions.
Start your career in community service work today.
Become A Qualified Community Service Professional
With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.
A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.
Program Type
Diploma
Duration
40 WEEKS
Expected Wage Range
$31k – 54k
(Payscale Canada)
AOLCC’s Integrated Learning System™
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:
- You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
- You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence
Career Opportunities
Graduates of this program are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:
- Healthcare and social assistance
- Nursing and residential care facilities
- Youth centres
- Individual and family services
- Youth protection services
- Public administration
- Civic and social organizations
- Social advocacy
- Grant-making organizations
- Provincial government
- Out-patient care centres
- Local community service centres (e.g., CLSC)
- Vocational rehabilitation services
- Educational services
- Hospitals
- Community food and housing
Admission Requirements
- Grade 12 or equivalent; OR
- 18 years of age or with successful completion of an admission test, Wonderlic SLE admission test with minimum score of 16; AND
- Completion of Wonderlic SLE admission test with minimum score of 16; AND
- Adequate level of physical health to be able to fulfill job requirements; AND
- Good command of the English language – both written and oral; AND
- Completion of standard registration form.
PROGRAM OUTLINE
Part A: Computer and Business Office Skills
- Introduction to Keyboarding
- Keyboard Skill Building Level 1
- Microsoft Windows Level 1
- Microsoft Word – Level 1
- Microsoft Excel – Level 1
- Microsoft Access – Level 1
- Microsoft Outlook – Level 1
- Strategies for Success
- Job Search and Résumé Writing
Part B: CSW Administrative/Clinical
- Psychology Fundamentals
- Sociology and Family Life in Canada
- Introduction to Mental Health and Addictions
- Life-Span Development
- Criminology and At-Risk Populations
- Case Management, Counselling, and Ethics
- Business Communication and Report Writing
- Government and Social Services
Part C: Work Experience
- Placement
