Medical Office Assistants support doctors and other health care professionals by performing a variety of clerical and administrative tasks such as scheduling appointments, word processing, bookkeeping, filing, and more.
Start your career in medical office administration today.
Become A Qualified Medical Office Assistant
With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce. This program is designed to provide employment-ready and comprehensively trained graduates. Successful graduates will earn the Certified Medical Assisting Professional (CMAP) designation in addition to their diploma. These graduates are fully qualified to work in a hands-on administrative and clinical support capacity in the medical industry.

AOLCC’s Integrated Learning System™
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:
- You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
- You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence
Career Opportunities
Graduates of this medical office assistant course in ontario are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:
- Physicians’ offices, clinics, and mental healthcare and allied healthcare centres
- Walk-in care centres
- Ambulatory clinics
- Complementary and alternative medicine clinics (e.g., chiropractic and acupuncture centres)
- Long-term and extended care departments
- Medical research facilities
- Medical laboratory and diagnostic imaging centres
- Physiotherapy and occupational therapy clinics
- Group homes and community living societies
- Fitness and wellness centres
- Hospital admissions and E.R. departments (e.g., switchboard, information, and patient registration)
- Ambulatory and outpatient departments
- Laboratory and x-ray departments
- Medical finance and administrative departments
- Booking and O.R. bed booking
- Health records departments
Admission Requirements
- Completion of Grade 12 or equivalent; OR
- 18 years of age or older with successful completion of the Mature Student Admission Test, Wonderlic SLE with a minimum score of 18; AND
- Completion of Wonderlic BST with a minimum score of 18; AND
- Adequate level of physical health to be able to fulfill job requirements; AND
- Good command of the English language – both written and verbal
- Completion of standard registration form
PROGRAM OUTLINE
Part A: Computer and Business Office Skills
- Introduction to Keyboarding
- Keyboard Skill Building Level 1 and 2
- Microsoft Windows Level 1
- Microsoft Word – Levels 1, 2, and 3
- Microsoft Excel – Level 1
- Microsoft Access – Level 1
- Microsoft Outlook – Level 1
- Basic Bookkeeping Level 1
- Strategies for Success
- Job Search and Résumé Writing
Part B: Medical Administrative/Clinical
- Introduction to Medical Terminology
- Anatomy and Physiology Part 1
- Anatomy and Physiology Part 2
- Medical Office Procedures
- Introduction to Medical Transcription
- Clinical Procedures
Part C: Work Experience
- Placement