Looking for a rewarding healthcare career where you can help others? Academy of Learning’s Medical Receptionist program gets you trained and on your path to a rewarding career through hands-on training and the support from dedicated instructors.
Start your career as a medical receptionist today.
Become A Qualified Medical Receptionist
The objective of this program is to provide the student with opportunities to acquire and apply Medical Receptionist knowledge and skills to meet the demands of today’s businesses.

AOLCC’s Integrated Learning System™
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:
- You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
- You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence
Career Opportunities
Careers which correspond to the skills learned include:
- Dental Receptionist
- Physician’s Receptionist
- Optometrist’s Receptionist
- Medical Receptionist
- And more!
Admission Requirements
Grade 12 or equivalent or Mature Student Status. Our medical receptionist training courses as part of the diploma are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
PROGRAM OUTLINE
Keyboarding
Minimum 25 words per minute (WPM)
Operating Systems
Basic level of proficiency in a Windows operating system
Word Processing
Advanced level of proficiency in Microsoft Word
Spreadsheets
Basic level of proficiency in Microsoft Excel
Database Management
Basic level of proficiency in Microsoft Access
Job Readiness/Employability Skills
Job Search and Résumé Writing
Office Skills
Basic level of proficiency in Microsoft Outlook, Office Procedures Level 1, and Basic Bookkeeping Level 1
Help Desk & Call Centre Skills
Telephone Communication Skills
Business Skills
Customer Service, Business Correspondence Level 1, Business Math, and Grammar Essentials for Business Writing
Healthcare
Introduction to Medical Terminology, Medical Office Procedures, Medical Receptionist Practical Simulation, and EHR, Billing and Coding